Development of Retirement Benefits Computation Handbook
Date: Oct – Dec 2014
Client: Pension Transitional Arrangement Directorate (PTAD)
Developed a comprehensive Pension Computation handbook to: promote a better understanding of pension matters; design and develop a defined pension calculation system, including the underlying principles that will help resolve complaints; and provide a detailed information source for pension provisions for pensioners. The tasks involved: development of templates for the computation; in-depth interviews with key staff of PTAD and other MDAs; and integration of appropriate flexibilities into its design and development in order to ensure its usefulness for the different categories of pension claims.